FAQ

What dates are available?

The facility is available for rental 7 days a week; however we are closed for the standard observed national holidays . Rental rates may vary depending upon the day of week, time of year or holiday.

What are the rental hours?

Rentals start at 8am to close.

How do I schedule a site visit?

Call us at (817) 996-3636 or send us an email via our website Contact page.

How do I make a reservation?

Just click here and complete the on-line reservation form. We will then confirm the date and send a downpayment request. Once we receive your signed contract and deposit, your reservation will be made. Don’t waste  time planning details at some other venue only to find out too late that the date you thought you reserved wasn’t available after all.

Can you hold a date for me?

We will be glad to place a first right of refusal on a date when possible but only dates with a contract and deposit are considered guaranteed reservations.

How far in advance can we book our event?

Up to one year in advance.

When is a reservation confirmed?

A reservation is not confirmed until the rental deposit has been received by our office. You may request a tentative hold on a date and we will do our best to give you the first right of refusal if another party becomes interested in the same date; however, we only guarantee reservations for those dates with an executed contract and a rental deposit.

What do I need to do to confirm it?

Just fill out the rental agreement, return it along with a check for the deposit amount (the deposit is a percentage of your total rental and the exact amount will be listed on your contract.) Then you’re all set!

When is the deposit due?

Once we have determined that the date is available and you have submitted the application form to our office, we will send you the rental agreement and deposit amount. Please note that your reservation is not confirmed or guaranteed until you have submitted the deposit to our office.

When do I get my deposit back?

The rental deposit is not refundable…it is partial payment towards the rental balance. If a separate cleaning deposit is required, you may get that back within 4 weeks after the event assuming you met or exceeded the outlined cleaning policies.

When is the rental balance due?

Your event rental balance is due no later than 14 days prior to the event and can be paid by check, money order, cash or credit card.

What is the Cancellation policy?

You reservation is not firm until we have received your deposit. Once that has been paid there are no refunds. We will be happy to place a tentative hold on a date for you if it’s less than six months away, but please understand that this does not guarantee the date will still be available. We will always do our best to give you a courtesy call before we give it away to someone else.

Do you rent space for outdoor events?

Yes. There is over an acre of park-like space directly adjacent to the venue and is included in the rental.

What are the measurements of the rooms?

We will be happy to provide you with measurements and a map of the facility. Please email us your request on our website Contact page.

What size are the guest tables? How many people do they seat?

We have 60” round banquet tables that can seat 8 or 10 guests.  Our 7’ farmhouse-style tables seat 6-10 people or can be arranged together to form a head table or for the bridal wedding party.

What’s the maximum number of guests the venue can hold?

The TEC is versatile enough to hold 50, 100 or even 250 people! Depending upon the type of event, the preferred setup and various other things like the entertainment or food service, the following are general guidelines for your reference.

• • Banquet or Dinner Style Seating up to 250 people
  • The outdoor event venue is suitable for up to approximately 300 people
  • The venue parking lot can accommodate large pole or frame event tents that can expand the venue’s capabilities. Please ask an associate for details.

Do tables and chairs come with the room rental?

Yes. We have an inventory of equipment to choose from and that is included in the room rental fee. From standard banquet tables to specialty tables and miscellaneous equipment. And just in case we don’t have exactly what you’re looking for we’ll be happy to refer you to one of our partner vendors that does.

What are some of the seating styles you offer?

• • Banquet / Seated Dinner – usually refers to a formal event style with dinner seating for each guest. Table selection includes 60” round banquet tables, 7’ rectangular farmhouse dining tables, 6’ rectangular folding tables
  • Cocktail Reception – setup is mostly bar or counter-height 30” cocktail round tables (with or without bar stools) and allows for hors d’ eourve tables and room for guests to mix and mingle
  • Classroom

How large is my dancefloor area?

The venue floor is stained concrete so you may leave as much area open for your dance floor as you wish. It can be up to 40′ x 40′.

How large is the stage? Is it moveable?

The stage is 12’x16’ and is not moveable.

What time are the tables setup?

You are given the freedom to set the tables up in any formation that best suites your needs and desires.

Do you provide linens?

Linens are not provided by TEC but we can refer a rental service.

How long do I have to decorate before my event?

The reservation period is the time listed on your contract so please allow enough time to decorate and cleanup when you make your reservation. We recommend the full-day rental option for events that will have a lot of set-up and clean-up involved.

Are there decoration do’s & don’ts?

As long as you have planned for enough time to get it done, there are not a lot of restrictions other than damaging or marring the walls.

Can I leave my decorations, cake or personal items overnight?

No, everything must be cleaned up and removed by the end of your contracted rental period.

Can I drop items off on Thursday for my wedding on Friday?

Not unless you get prior written approval from an Event Manager.

Are candles or other open flames allowed?

No open flames are allowed.

Can I bring in my own chairs and/or decorative furniture (couches, throne chairs, etc.)?

We will work with you on specific and special requests such as these on a case-by-case basis. Please discuss with your Event Coordinator.

Can I bring in my own alcohol?

Yes; with certain guidelines and/or restrictions.

Is there a bar?

We do have a portable bar front you are welcome to use at your event.

Does the venue provide security and if so, how many guards?

Private security is required for all events serving alcohol and is at the expense of the client. One guard is needed for events under 50 people. Two guards are needed for events with 50 – 150 people. Three or more guards may be required for larger events.

Do you have electrical hook ups for catering trucks and vendors outdoors?

Yes and we can provide you contact information for chef-inspired food trucks as well.

Can I choose my own caterer? Do you have an in-house caterer or list of preferred caterers?

The choice is yours when it comes to all the details of your very special event at the TEC so let it be sure to reflect your very own special style, personality and budget! Planning an over-the-top gala and want only the best caterer in town? No problem. Hate all that fuss and muss and just want your Aunt Margaret to prepare all your favorite foods? Give her a call! What about BBQ or cookouts? Or are you a trend-setter wanting to make sure adventurous and daring more trendy and want the latest greatest new thing? We’ll connect you with a chef-inspired gourmet food truck.

Are there adequate kitchen facilities?

Yes; there is a brand new FINISHING kitchen available with all rentals and has everything you need to make final preparations for pre-cooked food and catering.

Can I cook meal in the kitchen?

No; we do not have a cooking kitchen on premise. We do have a finishing kitchen for reheating, storing, prepping and plating the pre-cooked food.

Do you allow smoking?

The interior of the venue is smoke-free; however you may allow your guests to smoke outside if you prefer.

Is the venue wheelchair accessible?

Yes; the facility is completely ADA accessible with both parking and restroom accommodations.

How close is the parking to the venue?

Most surface parking is within 100 feet of the front door.

How much does parking cost?

Parking is free.

Will a manager/coordinator be present to oversee our event to the end?

Yes.

Can I bring my dog?

Yes, we are a dog friendly venue.  Certain rules apply.