What dates are available?
The facility is available for rental 7 days a week; however we are closed for the standard observed national holidays . Rental rates may vary depending upon the day of week, time of year or holiday.
What are the rental hours?
Rentals start at 8am to close.
How do I schedule a site visit?
Call us at (817) 996-3636 or send us an email via our website Contact page.
How do I make a reservation?
Just click here and complete the on-line reservation form. We will then confirm the date and send a downpayment request. Once we receive your signed contract and deposit, your reservation will be made. Don’t waste time planning details at some other venue only to find out too late that the date you thought you reserved wasn’t available after all.
Can you hold a date for me?
We will be glad to place a first right of refusal on a date when possible but only dates with a contract and deposit are considered guaranteed reservations.
How far in advance can we book our event?
Up to one year in advance.
When is a reservation confirmed?
A reservation is not confirmed until the rental deposit has been received by our office. You may request a tentative hold on a date and we will do our best to give you the first right of refusal if another party becomes interested in the same date; however, we only guarantee reservations for those dates with an executed contract and a rental deposit.
What do I need to do to confirm it?
Just fill out the rental agreement, return it along with a check for the deposit amount (the deposit is a percentage of your total rental and the exact amount will be listed on your contract.) Then you’re all set!
When is the deposit due?
Once we have determined that the date is available and you have submitted the application form to our office, we will send you the rental agreement and deposit amount. Please note that your reservation is not confirmed or guaranteed until you have submitted the deposit to our office.
When do I get my deposit back?
The rental deposit is not refundable…it is partial payment towards the rental balance. If a separate cleaning deposit is required, you may get that back within 4 weeks after the event assuming you met or exceeded the outlined cleaning policies.
When is the rental balance due?
Your event rental balance is due no later than 14 days prior to the event and can be paid by check, money order, cash or credit card.
What is the Cancellation policy?
You reservation is not firm until we have received your deposit. Once that has been paid there are no refunds. We will be happy to place a tentative hold on a date for you if it’s less than six months away, but please understand that this does not guarantee the date will still be available. We will always do our best to give you a courtesy call before we give it away to someone else.
Do you rent space for outdoor events?
Yes. There is over an acre of park-like space directly adjacent to the venue and is included in the rental.